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DVD6438--DIGITAL TUTORS INTRODUCTION TO FLUIDS IN HOUDINI 英文正式版(Houdini流體特效導言教學)
DVD6430--The Animators Survival Kit Animated Volume XI 英文正式版(教學 面向專業人士和學生推出的系列教學)
TIC1728--VTC PMI Risk Management Professional Part 2英文正式版(教學:PMI: 風險管理專家)
TIC0450--Desktop Images Avid Advanced Editing Techniques Level 3 英文光碟正式版 (掌握Avid複雜的工具包)(2CD)
DVD17624--CBT Nuggets Microsoft Server 2012.70-411 With R2 Updates 視頻教學 英文教學版(DVD一片裝)

軟體簡介:



CBT Nuggets Help Desk Institute HDI Support Center Analyst SCA 英文正式版(教學)






【內容說明】★◇以下中文譯文說明僅供參考，實際軟體內容請依參考網址介紹為準◇★

HDI, also known as the Help Desk Institute, is the world’s largest
technical service and support membership association and the industry’s
premier certification and training body. Guided by an international
panel of industry experts and practitioners, HDI is the leading resource
for help desk/support center emerging trends and best practices. HDI
provides members with a vast repository of resources, networking opportunities
and the largest industry event - the HDI Annual Conference and Expo.
HDI is a division of Think Services, Inc.

As of 2009, HDI offered certifications in the following professional
roles:

HDI Customer Support Representative
HDI Support Center Analyst
HDI Support Center Desktop Support Technician
HDI Support Center Manager
HDI Support Center Director
Knowledge Management: KCS Principles
ITIL Foundations v3
HDI hosts the world conference for technical support professionals each
spring, and a conference for service desk professionals each fall. In
addition, HDI produces four major training events throughout the United
States.

HDI, and Help Desk Institute, are registered trademarks of Think Services, Inc.